All orders will be shipped UPS within 48 hours after order confirmation. Please allow 10-15 business days for standard delivery. You will receive an email confirmation with your tracking number after your order is shipped. Your shipment will be shipped with the best possible provider for your location to ensure speed and satisfaction. 

How can I track my package?

After completing your order, you will receive a confirmation letter with order number attached. You can search your package status at Track Order page.

We wish you to get satisfied with the merchandise.
By completing your order, you are tacitly accepting the special nature of blind box merchandise: once sold, there are no refunds or exchanges.
Of course, we will provide a guarantee for the functionality of the merchandise: if you receive an item that is damaged or does not work properly, please contact us promptly via email support@openmistery.com and our customer service team will contact you within 1 business day.
At that time, you need to briefly explain what happened, indicate your claim, and attach an unboxing video (including the following images: distant view - the whole package unopened; close up - the whole process of opening the package; close-up - the appearance of the goods and the use of the scene)
All in all, we hope you will have a pleasant buying experience on this website!